Testimonials

At TNT Tile & Marble We Pride Ourselves on Our Customer Service!

It gives us great pleasure to hear feedback and comments from our customers so that we can continue to offer the great service you deserve.

Below we have some reviews written by our customers. Please rate us on home stars by going here: HomeStars Page


Just wanted you to know that I absolutely love my new counter tops!

The service I received throughout this entire process was outstanding!

Can't thank you enough for all your expert advice, and friendly efficient service!

We love the new countertop and we wanted to also let you know that we loved the service we received. We would definitely recommend TNT Tile and Marble to our friends and family. We had many other companies come to our home that were not nearly as professional, organized and efficient. Your installers were also wonderful to deal with and we feel that the service was exceptional from selecting the slab to the final install. We are very pleased and happy! I cannot say anything negative about our experience ONLY POSITIVE things to say!

The whole process, from showroom to installation, was very professional. Starting with Trista in the showroom who was very helpful and walked us through the steps that would be involved. She was very professional and patient in answering our many questions. Jason came to measure for the template. There was a problem to be rectified and he immediately brought in a carpenter and the problem got resolved (no reno happens without hiccups). Jason worked around the other contractors in the house and met all of our dates. It ended with a beautiful final product.

they have a great selection that you can't find elsewhere especially the backsplash. They were priced better than the major hardware stores. They were accommodating with my contractor. Great service!

We LOVE our new kitchen and especially the granite. Thank you very much for the excellent service! Trista for all her expert client service, Jason for his attention to detail and patience and Jeff for amazing eye and skill to select pieces.

When we were looking for a company to manufacture and install the granite in our kitchen, we had come across a few companies in the area and settled on TNT to do the work. We found the company to be very friendly and generous with providing information on their services. They had a professional looking and well equipped showroom and manufacturing facility. They were not the lowest price that we came across for the job, but we felt most confident that they would back up their work if future service would be required. We had some issues with our installation and TNT did what ever was necessary to correct those issues to our satisfaction. They totally back their work with courteous and efficient service, and we would highly recommend this company as we already have. We have been home owners for over 30 years and have had all sorts of companies working on our homes, and by far, TNT made the greatest impression on us.

We are completely satisfied with the beautiful marble countertops installed in our new kitchen. The entire shopping experience and advice were excellent and the installation on time and perfect. We needed some after installation service and it was provided with complete satisfaction.

I am writing to inform you of the praise of your employee, Sheldon is worthy of. At this point and time, I have had two bathroom granite countertops installed by this young man. He displayed care, consideration, and politeness throughout. He took the time to ensure my satisfaction with the colour, the quality of the product and workmanship at each step. The result of which is an outstanding finished product. I am extremely impressed with his passion and professionalism. I look forward to having him install my kitchen countertop in the future.
I trust you will agree Sheldon warrants special mention.

This is just a note of thanks for the well done installing of Carrara Marble at our home recently.

Trista provided us with lots of product information and a very thorough estimate of cost. Jason did a terrific job of an accurate measuring on site. Jeff and Conrad took great care with the installation which was challenging due to the irregularities of round log construction in our home.

You provided us with competitive pricing, on time service and a finished installation that looks beautiful.

As a retired general contractor, I understand the challenges in providing and coordinating on site work. From estimating to confirmation, to delivery and installation, your team exceeded our expectations.

Thank you very much.

TNT installed the quartz countertop for our kitchen renovation. Very friendly and exceptional customer service. Outstanding quality and professional installation. They did an awesome job, We highly recommend their services.

My wife and I decided to replace the countertops in our kitchen and bathrooms and searched throughout Ottawa for the "best" granite installers at the "best" price. We obtained numerous quotes (including Costco), and with so many choices, and with companies promising the same things it was difficult for us to finally decide. However, we did narrow our choice between TNT and one other granite installer - based upon price and service. I was hesitant to select TNT because I could not find any reviews online - but in the end, chose them based upon their price, as well as the fantastic customer service from their employee (Trista) - as I asked her a ton of questions during the selection process, and she was always happy to answer them - with a smile. TNT were quick to template our kitchen and finalize our quote. We asked TNT to keep us informed and involved in the layout and cutting of the granite (as the granite had a distinctive pattern), and they were more than supportive to let us have the "final say" before they finalized everything. They promised to install our countertops within 10 days - and delivered in 8. The installation went smoothly, and exactly how we discussed. TNT's willingness to work with us at every step resulted in us getting exactly what we wanted (no surprises).
The experience with TNT was fabulous - they did not make me feel like a "number" or "just another job", and I would not hesitate to recommend them to family and friends. If you are looking at granite countertops - go to TNT - you will not regret it!

Very patient as we tried to make a decision and then the countertop was installed when we needed it and put in very precisely.

Showroom 3/3 Very Patient

Templating 3/3

Installation 2/2

We so enjoy working with Jason and his team. To date they have installed granite in both our bathroom & kitchen. Each job was done well, at an exceptional price and efficiently. We wouldn't recommend anyone else. Thanks Again!

Showroom 3/3 Chantale was so friendly and helpful!

Templating 3/3 Jason was great - He called even though he only was running a few minutes late. So Great!

Installation 2/2 Turnaround was faster than expected and we are thrilled with the final product!

Awesome dealing with you folks!!

Showroom 3/3

Templating 3/3

Installation 2/2 Thanks for installation a week ahead of time

Showroom 3/3

Templating 3/3

Installation 2/2

I'll be back!

Showroom 3/3 Chantale was great to deal with

Templating 3/3

Installation 2/2 It looks beautiful

TNT staff offered the most friendly of welcomes and knowledgeable advice. A second to none company.

Showroom 3/3

Templating 3/3

Installation 2/2 Was very pleased that turn around time was quicker than expected

I found the staff in the showroom were very patient and helpful. I am thrilled with my granite counter.

Showroom 3/3 Staff Very Helpful

Templating 3/3

Installation 2/2 Very Happy

The two TNT installers were on time, friendly. My new kitchen countertop was professionally and carefully installed. I am completely satisfied with the completed result and would highly recommend the company.

Well done, we will use TNT again. Thanks

Showroom 3/3

Templating 3/3

Installation 2/2

I would highly recommend obtaining a quotation from this firm when ready to purchase granite.

Showroom 3/3 Helpful, knowledgeable staff.

Templating 3/3

Installation 2/2 Good work. Skilled workers.